Assistant Front Office Manager

Key Responsibilities

Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation - Overseas and participates in the prompt and courteous check in and check out of guests - Utilises leadership skills and motivation to maximise team member productivity and satisfaction - People developer/exporter

Essential Requirements

Proficient in all Front Office and guest Relations procedures to be a resource when needed - a proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team - member management - Commercially aware - Driven and ambitious to inspire the team to consistently deliver and exceed service standards - Clear thinker with excellent communication abilities - Strong working knowledge of Opera Property management System