Database Manager

Key Responsibilities

The role will work closely with Senior Managers, the ICT team and external contractors including software providers to ensure that our databases (including our XAMS and Learning Management systems) meet our growing business needs and enable a good user experience for staff and providers.

The role is responsible for securely and correctly monitoring, maintaining and initiating developments to Open Awards databases. A significant amount of time will be spent collaborating with users to identify the data they need to use, the frequency, what categories they require, and how you can make the process smoother for them.

The role will be responsible for testing extensively to ensure accuracy and working to support the integration and relationships between the various platforms and systems so they aren’t seen in isolation. Data troubleshooting, security, backup and integrity are critical parts of the job.

This role will take the lead in reviewing and developing Open Awards Data Protection policies and procedures.

FUNCTIONS OF THE POST

To review and develop database processes and procedures to meet Open Awards business. To manage the development of systems and procedures, taking account of database and website processes to identify and recommend improvements. To work with Senior Managers, Open Awards teams and external contractors to develop an ongoing development plan. To line manage a small staff team. To produce and deliver training for staff and providers as appropriate, including on Data Protection

Essential Requirements

1. Experience of Database management skills

2. Experience of development and implementation of systems and procedures;

3. Experience of developing and maintaining relationships;

4. Experience of collecting, analysing and presenting data to meet reporting needs;

5. Experience of working with and applying IT systems to achieve efficiency e.g. use of database systems spreadsheets and other Microsoft Office products in a range of contexts and for a range of purposes. Skills/Abilities

6. Excellent Database Management skills.

7. Ability to build strong relationships

8. Ability to listen and create opportunity for feedback from internal and external stakeholders.

9. Ability to develop and implement processes that meet Open Awards requirements.

10. Strong verbal and communication skills and the ability to communicate with a variety of audiences.

11. Ability to organise work and prioritise.

12. Ability to work as part of a team

13. Ability to create and maintain good working relationships with customers and colleagues.

14. Ability to work unsupervised be self motivated and use own initiative.

15. Ability to work to tight/fixed timescales, prioritise work, meet deadlines and have excellent time management skills.

16. Excellent communication and interpersonal skills.

17. Ability to implement changes and communicate to others.

18. Be able to produce reports, forms and documents to a given quality standard.

19. Be able to devise & implement new documents and evaluate and monitor their effectiveness.