Sales Support Administrator

Key Responsibilities

Answering the telephone to a variety of customers (General public and business), taking messages. Servicing customer accounts and responding to their queries or needs. Proficient in Microsoft Office (Excel). Overseeing and analysing financial operations – this includes invoices, credits, and statements. Generating monthly reports. Assisting in the warehouse. Accepting deliveries, boxing up orders, scanning serial numbers, etc. Go through monthly statements from suppliers. Working closely with marketing to exchange information, such as adding products or exchanging information on offers/deals that needs to be updated and shared. Adding customers onto our database (HubSpot) and on to our system (QuickBooks, Unleashed software).

Essential Requirements

Our client is looking for a strong and efficient sales administrator to support the director of a small family business. A strong candidate should be able to take over office duties and manage customer enquiries efficiently. You must be dedicated, committed and willing to go the extra mile. You will act as a key point of contact for customers, suppliers, visitors and employees in the absence of the business owner. Although your official job title is a Sales Support Administrator, the ideal candidate needs to be flexible, reliable, and honest as the job role can vary when working day-to-day within a small team. The role is fully office based, free parking on-site Work hours 8:30am -5pm (Mon - Fri) 40hours a week